We were honoured to be asked to help an old  client  TIS, think through how to use AI in their operations.  We were delighted to speak with Chris Sutton who is their Chief Commercial Officer.   

We shared our experiences of using AI across our personal lives interacting with other enterprises, in our own operations within the business and what we are seeing in the rollout of AI in other enterprises.

When we were last engaged with TIS in 2022, we had explored a chat bot that might give services engineers access to repair and maintenance expertise.  Back then it seemed too early.  

The movements in Artificial Intelligence have made the concept of a service advisor AI as part of a support product a reality.  

I feel there will be more movement in the capability of enterprise systems and more changes in how we interact with them in the next 2 or 3 years than we have seen for 10 years. 

We are truly delighted to be able to help clients think through where and how these changes can bring value to their companies. 

It is something we would like to do more of, so please reach out if we can be of assistance.